in this day and age the only reason you will usually hear from a customer is if they have a compliant, but that is not the case for me. I have nothing but, praise for on of your sales Staff, a Mr. DAVID TACCONELLI. He went above and beyond in his efforts to help my son ( he bought a Nitro after switching from a G.M. product) and he is very satisfied with the purchase from Richmond. Mr. Tacconelli Helped him in picking out something that would fit his needs perfectly as well as his finances. I was so impressed with him that I looked into getting a Town and Country from him for me. Unfortunately things didn't seem to work out for me at that time and I had to pass on the vehicle. We have reaccessed the situation again and found out that we will indeed be able to get into the vehicle that we want. Hopefully he will be able to pull off his "magic" and be able to get it for me and my wife. It was due to his diligence and work ethic that we looked at our situation and obligations and realized that we have made the decision to lease/purchase our new vehicle from him and Richmond. He is a "True Professional" and an asset to your dealership. His attitude in dealing with my family and myself so far has been exemplary, From our initial contact adn making us feel truly welcomed adn not just another customer, to his assistance , hard work, excellent communications, and caring attitude in assisting us in making our choice he has been very up front and honest.
I have looked at vehicles at other dealerships and found yours to be the one I would prefer to deal with. Everyone there has been very pleasant and helpful. Some of the other places left me wondering why should I be there, but I am very happy that I went to Richmond Chrysler/Dodge/Jeep and hope that we will be doing business for many, many years to come. I was so favorably impressed with your Richmond Chrysler/Dodge/Jeep to co-workers, friends, and other family members in the hope they will og to you for their next vehicle purchase.
Keep up the good work Richmond !
Michael J. Green
Fraser, MI 48026
Sales Person: Dave Tacconelli
Michael J. Green
I just wanted to say thanks again - both Dave and I pulled the trigger yesterday on Charger R/T's and we couldn't be happier. I also wanted to point out the great service we got from our sales guy, Austin Ottino. He really went the extra mile to make sure we were both taken care of. Please, pass along our high marks to whoever should know over at the dealership.
Austin was professional and excellent in the purchase of my car. It was a much more pleasant
experience than I expected. Thank you
Sales Person: Austin Ottino
It has been a pleasure working with you to purchase my new 4 Door Jeep Rubicon. You proved that Dick Huvaere Chrysler/Dodge/Jeep has an "ACE" as a salesman. I now know why Dick Huvaere is a success in this dire economy. Your Professional business etiquette and attention to detail made the buying experience a pleasure. I will defiantly, recommend you to my friends and family when shopping for their next vehicle. As a Chrysler, employee I'm especially proud to witness a experienced and professional Sales person. I'm recommending you for "Salesman of the Year" award for your professional and expert guidance in the purchase of my Jeep Rubicon.
Manager, Procurement Systems / Strategic Procurement
Sales Person: Dan Bucu
Dear Mr. Huvaere-
My wife and I recently purchased a new 2009 Town & Country, 25th Annivesary Edition on the 5th of June. We are in love with the vehicle. It is a pleasure to drive.
We cannot say enough about our salesman Steve Tobolski. He treated us like people want to be treated. He was not pushy or in a hurry. He let us make up our own minds. This man definitely deserves a day off with pay! You should be proud to have a salesperson like him on your staff.We are not new to buying a vehicle. I am 72 years old and my wife is 65. We have dealt with many dealerships and many dealerships and many salespeople over the years, and as far as we are concerned, your dealership and Steve Tobolski are classed as #1 WITH 5 STARS.
Thank you for being there for us abd as far as what we have seen of your service department, Ken and Dave are topnotch also. Keep up the good work-we appreciate it!
Ken and Barb Sparr
Sales Person: Steven Tobolski
Ken and Barb Sparr
I wanted to thank you for giving me the opportunity to purchase my new 2009 Jeep Grand Cherokee
from you this past week.
I was referred to you on my first lease back in January 2007, by a close, personal friend of mine and satisfied customer of yours. Upon her second lease with you in December 2007, she urged me to come back to see you for the purchase of the car referenced above upon the conclusion of my first lease.
Your continued professionalism, salesmanship and no-strings attached deals have ensured that you have two very satisfied customers for life.
It is because of the honesty, character and professionalism displayed at the dealership, that I will recommend John Murphy at Dick Huvaere's Richmond Chrysler to any friends and family in search of a new vehicle. It is worth the drive!
Sales Person: John Mhurphy
It's been a week since we got our car and we wanted to tell you how much we really are enjoying it!
We find new things all the time we didn't know were there.
We want to thank you for all your help and for all the phone caalls you made to help us complete our lease.
It was truly a pleasure doing business with you.
Ken and Kathy Miller
Sales Person: Bryan Kingman
Ken and Kathy Miller