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When you’ve been a part of the Richmond, New Baltimore, and Detroit area communities as long as Dick Huvaere’s Richmond Chrysler Dodge Jeep Ram (CDJR) has, you undoubtedly start to form a deep attachment.
For us, it’s not just about selling cars. Our customers are more than just that. They’re our neighbors and automotive partners, and we consider it a great honor to provide them with the very best shopping experience possible.
To help you understand exactly what that entails, we’ve compiled this library of informative articles, highlighting our service initiative.
What Can We Do for You?
At Dick Huvaere’s Richmond CDJR, we tend to attract drivers from all over the place. When each driver comes to us, we know they have a specific set of needs for their new Dodge vehicle, based on where they live and what their lifestyle is like.
Understanding just how unique every shopping experience is, we try hard to tailor each visit to those needs. For example, if you live in Detroit, your daily driving is going to be different than what you might experience in coastal New Baltimore.
With our expansive inventory of new, used, and certified pre-owned vehicles, we believe we have a perfect match waiting for you. You can check it out online today to see for yourself.
Our Michigan Service Areas
Knowing that so many of our customers are coming from the Richmond, New Baltimore, and Detroit areas, we’ve taken the time to explore these communities ourselves. We learned about their histories, excellent businesses, and delicious eateries.
Scan through the library on this page to find a link corresponding to your service area. There, we’ll detail the services available to you, as well as a bit of community history.
We Hope to Meet You Soon
After reading through these helpful articles, you should have a great idea of just what Dick Huvaere’s Richmond CDJR can do for your community.
When you’re finished, don’t hesitate to stop in and see us. We’re always happy to meet new neighbors in the Richmond, New Baltimore, and Detroit areas. We hope to see you soon!
Great employees and ahead of my appointment scheduled. Very professional.
My Sales Associate Alixandrya Barone was professional, personable , knowledgeable and willing to work with Me to help make my experience and purchase meet all my expectations. Thank You
I purchased the brand new 2021 Jeep Cherokee L Summit Reserve in July 13th and on July 14th it was in the shop. Come to find out it should not have left the factory because it was a lemon before it left FCA. Ryan Tolitski my salesman was on it. They got us into a loaner right away and began the process of trying to figure out what was wrong. Long story short FCA repurchased back the vehicle October 4th. My sales guy Ryan had my new baby waiting for me to pick up. Thank you Ryan(salesman) Grant ,Al(service) ...
Brian and Jake were awesome to work with as always. Never any hassle or pressure. They always make sure everything is prepared and taken care of throughout the sale.
They made it sooo seamless to get my new car. I never had to go to the dealership. I knew what I wanted and within a week they had my Jeep ready. We did everything online and then they delivered it to me. Debbie P and everyone at the dealership is wonderful. They are my go to dealer even though they are an hour away. I go there because they have great people and know how to take care of their customers.
Service advisor AL was the best. Kept me updated with my trucks progress through the whole service process.
Great experience, grateful for the friendly help. It beats St. Clair dealer in my opinion.
My experience with this dealership was satisfactory, better than most, however I was not happy about my transmission going bad so quickly, I purchased this town& country 2014,and for several years kept thinking there was a problem with the brakes, kept taken the car in not always to dickHuvaere,s but they never found anything, come to find out it was the transmission all along,and Chrysler corporation couldn't help, I thought it was a raw deal, but the Dealership treated me fairly, I just wish these car companies could make a little better product for the money ...
Awesome service
Absolutely amazing and is a fantastic seller and person and he always goes above and beyond to help us always
Our Salesman Josh Shaffer, got my wife and I into our very first new and leased vehicle. We got the Grand Cherokee L. Josh took to time to explain every feature to us that he possibly could without selling us on anything specifically. We didn't feel pushed to settle with a certain vehicle and he also listened to we wanted as his clients. It was a fantastic experience nonetheless. We will be back!
Kane KARPINSKY was awesome made our car buying experience pleasurable. Ty Kane will be back to buy from you again.
Found the perfect car, and helpful staff
Great place with exactly what I wanted, Talked to Sam Cat and basically bought my gladiator over the phone. Arrived and my truck was ready just needed to sign and drive. I Recommend Sam for your next purchase.
Every time I’ve gotten a vehicle there was no question on if I was going to Brian Noteboom! Excellent job always never disappoints! Very helpful and friendly! Will answer any questions I have. Been getting vehicles from him for years, and will continue too! He’s the best would recommend too anyone!
I wish I could have separated the sales from the service department. Dave Tacconelli and his assistant Josh (?) were absolutely great and deserve a full 5-star rating. They went above and beyond finding me a vehicle that I was looking to get (RAM 1500) at a price that fit my budget. I felt like their top priority the whole time! The service center was a different story. Maybe 2 stars at best. I was supposed to have a tonneau cover installed by the time I took delivery. Service let my sales team know it was in stock and would be set. When ...
Ryan Tolitsky helped my wife and i turn in our ram and get into a new grand cherokee while dealing with that he made time to order a truck for myself. We will returning customers to huvaere and Ryan.
My experience in leasing my 2021 Jeep Renegade was great from beginning to end. I love my Renegade and would recommend my salesman Ted to everyone.
Great service very nice and friendly
Brian Noteboom is the Best, wouldn't think of dealing with anyone else. Always top-notch service. We know we can count on him to come through, even when things are tough.
I recently purchased a vehicle from Sarah. She was incredibly helpful with the whole process. She even checked in on me a few days later to see if I was happy with the car. Definitely go check her out!
Sam Mensor , was very knowledgeable & helpful in my purchase I will recommend him & your dealership to others , a very enjoyable experience
Awesome and easy
Awesome dealer. Sarah Bejin was a huge help in getting me into my new (to me) Ram. They sent a car to pick me up, almost an hour away! I will definitely go see Sarah again in the future. Thank you!
Willingness to work with you and make the deal good for everyone involved
Had an awesome experience with the service department. Was having some serious issues with my van. They were more than accommodating and communicative throughout the repair process. Definite shout out to my Service Advisor Ryan Raver, who not only got the job done cheaper than expected, but made sure I had transport from drop off to pick up. Would definitely recommend this place to anyone experiencing issues with their Chrysler.
Thaddeus Pietrykowski assisted me in signing on a veichle for my grandson for his birthday while I was overseas. Everyone at the dealer that i talked to was a great help. I loved how straight forward everyone was and it was very easy to complete the purchace all online. They also delivered the veichle free of charge and called my grandson to explain everything. My sons have got 2 wranglers from Ted and now I also got one. I recomend going to TED as your salesman.
This is my 4th vehicle from Chris Gauronskas . He has always made my car buying experience a great one!! I even brought my son with me this time with hopes of Chris being able to help him and of course he did. So we both drove out of there very satisfied and we will always go back to Chris!
Excellent service, the sales woman is very friendly and helpful, answered every question i asked
Great and friendly joe has helped us with our last 3 Ram trucks that we have leased and the last two he worked hard to get us what we needed!
The work isn't completed yet, but my preliminary experience was great! The service I received from Paul in parts turned my whole day around. It looks like my difficult day can finally be solved. So far, very happy.
Sam Mesnor was very patience and explained my new Jeep to me. Did not pressure me. I will recommend Sam to my friends and family.
Chris Gauronskas was amazing. He got me the exact vehicle I wanted. Even though we were looking at something else, he found the one I really I wanted. I am so happy with the service I received. I definitely recommend Chris for purchasing a vehicle!
Recently moved to Chicago, IL and still knew I had to make the trip back to MI for a new lease! Brian/Ted were amazing!
I've been a loyal customer for 6 years. Bryan Kingman is our salesman and he always does an excellent job helping us find quality vehicles for reasonable prices. We recently leased 2 new cars with him and are very happy. Thank you!
Great experience for warranty work and great communication during the process of getting it solved very understanding
I was in a bind because I had to turn in a lease vehicle and couldn't find a replacement at other Jeep dealers due to low supply and high demand. I called Dick Huvaere's Jeep and asked for help. Don Kurek assisted me promptly and was with me every step of the way in getting my lease turned in and finding a replacement vehicle. He could not have been more helpful. Would highly recommend.
I stopped in for a quick oil change and a few other minor replacement parts. The entire staff was extremely helpful: David Frost and Thomas Ogle specifically took care of me. I highly recommend this dealership. If you’re looking for an efficient and knowledgeable crew, look no further.
My wife and I had a great experience with Tim Selby. Vehicle came in and was prepped and ready to go the next day. He went over all of the new features of the Grand Cherokee L which was very helpful. Highly recommend!
I have always received excellent service with Brian Notebloom and the entire staff.
Excellent
Josh B. Is the man!!!! Me and my wife got a great lease from him. He is very knowledgeable and works hard to make sure we got the best deal on the right truck for us. He made sure the process was quick and simple and we were in and out. No HASSLE and NO WAITING AROUND. I would highly recommend him and the dealership to all my friends and family. Thanks again!!!!
Brian Schneider has now helped us with two purchases in a row and has done an excellent job on both vehicles. Our newest purchase is a Ram TRX and Brian was very helpful in finding one very quickly. I would recommend Brian to anyone looking purchase or lease a new vehicle.
Hunter Stevens sold me my second car. The dealership is great to work with as is Hunter.
I'm a ford guy we checked out the ford lots around and did not have much to offer my son needed a car we ended up here and Mark Herren found a really nice chevy for him. Thanks again
I called Chris Gauronskas, I have leased from him before, and asked him for a specific Jeep Grand Cherokee I wanted. It was done to perfection. He has always been helpful and honest. Called me and kept me updated on the progress of the Jeep. Jeep was exactly what he said it would be. I will continue to lease my vehicles from him.
We worked with Sarah Bejin and had an amazing experience! She is a top level salesperson who really cares about her customers. I recommend her to anyone looking for a new or pre-owned vehicle
Super happy with our experience! Ryan Tolitsky was amazing from beginning to end. He was able to find the exact vehicle my wife wanted. His service and attention to us was impeccable. I will highly recommend him and the rest of the team in the future!
Brian always helps us out with what we’re looking for. He’s always fun to chat with and is patient. We look forward to continue working with Brian
I leased a beautiful compass from Brian Schneider, Monday June 8th. Brian was awesome. Time was of essence and Brian went over and above to assist us in finding my perfect car. He explained in detail the whole process of purchasing my car. I very much appreciated his guidance in showing how to understand all the car has to offer. Brian even set up all my contacts. Brian is to be commended on his excellent service. Thank you for a great experience.
The leasing experience with Brian Schneider was great! Thank you!
We have been dealing with Austin Ottino since the early 2000's and he always does his best to help us find vehicles that are compatible with our needs. He always returns phone calls in a timely manner and he works hard to make our experience positive. We highly recommend him when anyone is looking for a vehicle. We love our new Jeep!!
Thank you Sam Mensor for your Great service appreciate all your hard work! I highly recommend seeing Sam Mensor for all your new vehicle needs.
Austin was of great help and they have a Great Staff
My salesman was Bryan Kingman who was fastastic, everything was taken care of, calls always returned in a timely manner. The dealership has always been very customer friendly. And I love my new jeep!!!
Great service!!! Shala Sherlock was very helpful and pleasant Very professional young lady
Great experience at this dealership. Debbie Payton worked with my daughter on the car that she could afford and we are very happy with the new vehicle.
Exceptional and customer focused. Thanks Heather Morris for all you did. This is our 4th family lease from Dick Huvaere’s and we’ll be back.
I was a little nervous venturing out into the world of car shopping on my own. Brian Schneider made this so easy for me. He took the time to listen to what I was looking for and gave me the options that he thought would work best for me. I loved the fact that he respected my time and I didn’t spend hours at the dealership picking up my Renegade. I will definitely be back to see Brian again.
This was my 4th Dealer I've been to trying to get someone to work with me since December. So very happy with my experience here ! Phillip was outstanding! I drove away with a new lease I am extremely happy with ! I will be back for sure and sending all of my friend and family here as well ! Thank you for a wonderful experience! Michelle McLaughlin
Brian Noteboom was excellent to work with. He went above and beyond to help me feel comfortable purchasing my vehicle as well as getting me a good deal with my trade in. He was patient with me and helped answer any questions I had, as well as being friendly and personable, too. I definitely recommend him if you’re looking to get a new or used vehicle.
They fixed my jeep, and did a perfect job!! We bought it there 2 years ago (used) best Patriot jeep ever!
Went in on a Monday. Sara Bejin asked if she could help us. We talked to her about a lease turn in and we needed to buy a used truck. we picked out a truck. Sara took care of all the paper work and on Tuesday we picked up our truck. Short , sweet and quick. Thank you Sara.
Our entire family has been leasing vehicles from this dealership for about 6-7 years now, and more importantly, we all insist on dealing with Dave Kerwin. Dave goes above and beyond our expectations every time we lease a vehicle. He asks all the right questions and gets us in a vehicle that satisfies all of our requirements. He is efficient, effective, knowledgeable and personable. We recommend Dave Kerwin to all of our friends and family because of his incredible service to the customer!
Working with Brian Kingman was hassle free and straight to the point. He made the buying process very easy. I will use him again. I am very pleased.
Austin Ottino was awesome and made our whole experience fun and enjoyable! Dave Kerwin was also fabulous and helped us when Austin was out of the office. I would highly recommend them and Dick Huvaere’s dealership! We will definitely be back when our lease is up!
Joe Winfield is the best, he is knowledgeable, professional and nice. He helped me get the best deal for a sweet new ride. I would recommend him to anyone and the facility was clean and they were practicing social distancing.
Dave Tacconelli and Josh made it true a good experience and super simple to get into a new lease
I experienced some issues with my service appointment, but they've earned 5 stars in the way they resolved the issues. I feel that they really care about being a trustworthy business that is part of the community, so I would do business with them again in the future.
David Kerwin is a honest hard working family man who takes pride in his work and his customers. Always a pleasure!
They set the appointment and got me in and fixed in the same (I know sometimes things do not go as expected). I am doing all vehicle services on the manufacturer's recommended schedule. I had a few extra things done while I was in the shop, which really made the trip count. Thank you for the help.
Phil has been a great sales person. Helping me with finding a good vehicle that's appropriate for my family.
